download the CUENTAS App to your phone and request the card today

Now you can have your own safe, secure Cuentas Prepaid Mastercard account in the United States

We may ask you for identifying information to verify your identity upon registration

Cuentas has created a prepaid debit card service for people who previously did not want or could not have a bank account in the US.  Funds held in your CUENTAS account are elegible for FDIC insurance. You can register for the "CUENTAS Prepaid Mastercard” using the Cuentas App from your mobile phone with the identification you have, even if it is from your country.  We may ask you for identifying information to verify your identity upon registration. If you have a valid US address and legally reside in the US, you can enjoy the convenience of having a card that allows you to organize all your accounts, deposit cash, make your payments online or at the stores of your choice. You will have the control of seeing all your transactions, payments, money transfers, transfers in addition to being able to use ATMs throughout the United States, Mexico and many more countries.

Get a Card

download the app

Create an account and validate your personal information.

order a physical card

Your Cuentas Card will be delivered to your US mailing address specified in registration.

if the system asks for Identification

We may ask you for identifying information to verify your identity upon registration. You will provide a valid US address where you legally reside.

 adding money

Use Free Direct Deposit, Free Card to Card Transfers or, for a small fee, add funds with Vanilla Reload at Walmart, CVS, Walgreens, etc

spending money

Your Cuentas Mastercard can be used anywhere Mastercard debit cards are accepted. Use your card to withdraw cash and check your balance at millions of ATMs worldwide, and to make purchases at retail locations, online or over the phone.

security & fees

Funds on your card are FDIC insured through the issuing bank; Member FDIC up to the maximum amount specified by FDIC regulations. If you see an unauthorized transaction, please contact Customer Care immediately at 1-844-433-8086.
Always keep your PIN in a safe place and never write it on the card. If your card or PIN is lost or stolen, immediately call Customer Care at 1-844-433-8086. 


How do I earn CUENTAS long distance rewards? It’s easy! Just select the option for rewards when you register. Once you have signed up, you will earn CUENTAS international long distance rewards when you activate your card.

Reload your card

1.- Take your card and money to a participating Vanilla Reload retailer. 2.- Present your card or the barcode from the Cuentas App to the cashier to add funds* to your prepaid card. 3.- The cashier will ring up the sales and load your funds directly to your Cuentas card.*Reload fees apply. Subject to Prepaid Card load limits. See Cardholder Agreement for Complete details.

download the CUENTAS App to your phone and request the card today

Cuentas App

The Cuentas Prepaid Mastercard and Cuentas App were created to help people in the US to enter the digital world and use modern day financial services. The  CUENTAS Prepaid Mastercard and App will help to raise the standard of living of many people and allow them to share the benefits and privileges that have seemed out of reach. People who previously did not or could not have a bank account, can now enjoy the safety and joy of having a prepaid debit card. The Cuentas Card and App will bring additional benefits and features soon and even more in the future.


Cuentas Mobile App is helping people to have a quick and convenient account access, make purchases, easily view transactions and benefit from multiple great features. Free mobile app for money management on the go. Check Card balance, view transactions, find Vanilla Reload locations. Quick and convenient account access in the palm of your hand.

add funds easily

With Cuentas Mobile App add cash to your Cuentas* card quickly with VanillaDirect Network. With thousands of locations nationwide, it is easy to find a VanillaDirect retailer nearby. Load funds to your Cuentas Card easily at Walmart, Walgreens, CVS, 7-Eleven and other participating retailers.

make purchases

Make easy and secure purchases in stores, online and in the app

free long distance minutes

With Cuentas, if you “Opt In”, you will receive $5 long distance minutes to call your family and friends. The free minutes will be given after successful activation.

 digital products

(Coming Soon)

download the application to your phone and request the card today

Cuentas Wallet

 always with you

(Coming Soon)

public transportation

(Coming Soon)

 mobile top-up & food

(Coming Soon)


(Coming Soon)

 All the benefits. None of the hassle

(Coming Soon)

download the application to your phone and request the card today

IMPORTANT INFORMATION ABOUT PROCEDURES TO OPEN A NEW CARD ACCOUNT: To help the government combat terrorism financing and money laundering activities, federal law requires that all financial institutions obtain, verify and record information that identifies each person that opens a Card Account. What this means to you: When you open a Card Account, we will ask for your name, address, date of birth and other information that allows us to identify you. We may also request to see a copy of your driver's license or other identification documents. Customers from Colorado, Maryland and Texas: See information on how to address complaints related to our money services business.

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